Vodafone Idea Limited CC-Nov25.pdf · 2025-11-11
Rishabh, I will just take your question one by one. I will start with the first one that you said on the subscriber loss. Yes, you are right. There has been a marginal drop in our overall subscribers. If you look at the trend from a long-term point of view, over the last couple of quarters, we have been sequentially reducing our churn from 5.2 million to 1.6 million to a 0.5 million last quarter which has increased to a 1 million subscriber loss this quarter. There is some bit of seasonality impact as well, but the fundamentals of the business are intact and we do not see ourselves making any changes to our long-term view as far as the subscriber is concerned. Also, we continue to see the 4G and 5G devices addition on our network as we are rolling out more and more 5G sites and 4G sites. We also see a clear positive and a stable growth coming from the areas where we have invested. We have been saying that while we have increased our coverage from 77% to 84%, our endeavour is to take it to 90% and those are the areas where we will keep moving. The other thing which has also helped in better engagement and retentivity of our customers are the propositions that I have spoken about, the’ SuperHero’ and the ‘Non-Stop Hero’ Plans, which are seeing a very good traction for us, including the ‘Vi Guarantee’ Program. The data usage per customer, has increased to 18.5 GB/day, is also a testament to the fact that the customers are actively involved and engaged in our business. Coming to your second question that are we seeing any additional churn to BSNL, I do not think we are seeing that., As I said, it is more seasonality and marginal impact that we see in this quarter, and we are not changing any long-term view. On the capex for the H2, we have spent Rs. 4,200 crores towards capex in the H1, and our guidance is that we would be in a position from a year-on point of view, roughly in the range of Rs. 7,500 crores to Rs. 8,000 crores of capex by the end of FY26. We are not really looking for any external funding for this particular capex, which is part of the internal accrual as well as the money that we have. Our focus continues to be expanding 4G and 5G coverage.
We are keeping the customers engaged as far as our product proposition and network enhancement are concerned. Our challenge has been to extend coverage that we have not been able to do. We firmly believe that the more sites and the more 4G and 5G sites that we roll, we will start to see this trajectory inflecting to positive.