IDFC First Bank Limited CC-Dec23.pdf · 2024-01-20
Thank you for the opportunity. First of all, congratulations for the strong deposit growth in such a challenging environment. A commendable job by the management. Sir from our business model perspective, just wish to understand how much of the collections we do is outsourced.
Sure. I specifically want to understand the outsourced collection cost. So if I were to look at the nine-month total operating expenses, it's around Rs. 8,200 crores. Approximately how much would be the cost we pay out of the Rs. 8,200 crores to outsource collection agencies?