Just a question, again, I'm circling back to the credit cost or the write -off comment that you're trying to address here. So, if I do a very simple math, where I take your gross write -offs and if I divide it by 3. I get a number of INR450 -odd crores that we may be doing, obviously, do not like exactly, but that will be the number that we'll be clocking monthly. And you were like doing INR350-odd crores previously in the previous quarter is what I see, if I divide the gross write-off number by 3, right? Very, very basic math. Are we saying that this INR450 -odd crores monthly that we were maybe writing off, that number has significantly come off because without data point, just like qualitatively talking about this number going down makes little sense, right? Because if you give us a trend line that this number is like coming back to that INR300 -odd crores level, and that's the way to think about it. It will be great if you could just help us with this, that where are we going in terms of monthly write -offs because unfortunately, we're not seeing any like good trends in terms of slippages because when I see our slippage numbers that are still like on the higher side. So just wanted to get a sense on this one here.
Questions across 2 calls
Bhavik Dave
Nippon Mutual Fund
SBI Cards and Payment Services Limited
CREDITACCESS GRAMEEN LIMITED
Sir, just a couple of points, right, one is again on the guidance bit, we missed the guidance like 2-3 quarters in a row. I think it will be good to maybe get out for the end of the year before giving guidance on growth because my question comes back to growth, right and when I look at your numbers, you have been adding 1,50,000 customers per quarter. You mentioned that you will add 1,00,000 per month and even if you do that and when I do the math , 15%-20% growth seems to be bit of a stretch an d in that context it would be great if we could just maybe give us a sense that why will customers after the three guardrails stick to us versus going to someone else who might give a higher loan? Considering the customer segment we have seen as we have very similarly for all lenders, right , it is not that customers are paid X lender and not like I defaulted to the Y , unfortunately, over-leverage borrowers have default behaved in a similar way. Second is on the retail finance as well , majority mind our exis ting customers and given upgraded them to retail financing. So, a large part of our customers will also be upgraded in that sense, right? The 70%-80% of the customers that pay back after this washout, it seems that the customer that we will be able to lend in the existing format and also the new customer addition seems to be a bit of a stretch is my number that I am working around with. So, if you would explain us how this 15%-20% growth will come through because I am able to do a little math in terms of the customer and the ticket size that we are working with?
And also, sir, when I look at your Bihar PAR here, I see that outside of 3-4 strong states of us, our performance has been quite poor because we have heard other lenders talking about we are recovering quite well for them. In that context , ho w has our experience been both in microfinance and retail when it comes to the non -core geographies like in a sense, Karnataka, Maharashtra, Tamil Nadu seems to be our strong point. Apart from that, how has our experience been in terms of retail and MFI in the cycle, has it been far worse or what are you thinking about on those line?