Malay Sameer

Thank you for letting me ask a question. My first question is what is the entry barrier for competition to come up to a level and start matching our service levels?

I greatly appreciate that. Now the second question is, are we the only one giving this service in India? Are we the best who's offering this kind of service in this domain?

All right. Obviously, you've shared before as well that from the headcount hours to the resolution, it's a very good vector to shift to, and I accept that. My question is how do you monetize it? Because when you are just counting headcounts and the hours, it's very simple to make the math work. But when you talk of resolution, it goes into a subjective domain. How do you monetize it?