Two questions. First is on this quarter, we have seen a slightly better growth in the SBL segment. SBL has grown faster than our overall AUM growth. So do you expect this trend to continue? Or have you made any changes in the SBL business?
Second question is on the insurance side, sir. So as of now, what sort of commission that we were getting on these -- on the insurance policy that we are selling?
Can you share the disbursement number for Tamil Nadu for the quarter Q1 and Q2?
Okay. And secondly, in terms of sourcing there is a significant -- I think the sharp increase in the share of construction ecosystem. And over a period of time, customer referral share has also gone up. So, what we have done there to show strong growth in these two channels?
Can you share some details on what is happening in Mahindra Rural Housing?
Hello, am I audible now?
Thanks for the opportunity. So, first question is on the retail health insurance. You have been expressing your views on that?
Okay. I will try that. Sir, on retail health insurance, the question is that there is a change in regulation where now discounting of premiums is allowed if the claims experience is better. So, have you changed your vie ws on retail health insurance o r you still remain bit cautious on that segment?
Sir, in the gold loan business, this quarter, the growth was a bit soft, given that the gold price has been pretty strong. What is the reason for a softer growth in this quarter on a Q -on-Q basis in gold loan? And what is the guidance for gold loan growth for the full year?
Okay. And sir, second is on the microfinance side, how are the collection trends in the month of October versus quarter 2? And how -- what is the guidance on credit costs for the full year?
So, one question. So, the key issue at this time is over-leverage at the customer level. And this will keep on repeating with two, three years. So, what are we doing to make customers exclusive for us? Because the best asset quality experience is provided by the customers who are exclusive to us. So, from here onward, what are the steps we are taking so that more and more customers are exclusive to us?
Sir, just to add that MFIN guardrails are also pretty aggressive . They are allowing up to four lenders. So, it is reasonably aggressive in my mind and up to INR 2 Lakh they are allowing. So, ideally we should be operating at much lower numbers, at least in the number of lenders internally.
Sir, y ou mentioned in the presentation that you are tightening filters while onboarding new customers and extending loans to existing customers. So, what exactly we are doing here and what will be the target in terms of new customer acquisition for FY25?
So firstly, on asset quality, there is also a bit of an uptick in the PAR 30 number from 90 bps to 120 bps. So, what explains that?
Sure, sir. Secondly, what is the customer acquisition number for the last quarter? This quarter, you have disclosed around 2 Lakh, but for the last quarter, what was the number?
Thanks for the opportunity , Sir. So firstly on the new initiatives new business that th ey are scaling up if you can share some progress how has the traction been in this quarter?
Sure sir, and secondly from the ROE point of view reporting 24 %-25% ROE how do you think about creating buffers for future specialized passing on the benefit to the customer or we are okay with 24%-25% ROE spending beyond that also with operating leverage?
First question is on the growth. So, as we prepare for the next 3 years, reaching roughly around Rs. 20,000 crores book, how do we prepare ourselves in terms of distribution, in terms of products, customer segment? Do we see that the current segments that we are operating that can take us to that level of loan book over the next 3 or 4 years and how we plan to scale our distribution to achieve that?
Sure, and what will be the branch network expansion strategy in terms of number of branches, number of employees, what are the numbers?
Firstly, on the growth, so this year you've guided for 30% growth. How should we think about growth for subsequent year FY'25? And how are you preparing for that, any guidance on branch addition, etcetera?
And what would be the branch addition plans for that?
Firstly, on the health insurance, we have been investing in that distribution for last almost two years, but still our growth has been broadly in line with the industry, in the month of December, we lagged the industry, so what are the aspirations there and when we think the growth pickup in the retail will be?
Secondly, the motor side sir, our profitability has improved quite well and our loss ratios are tracking one of the best that we have seen, so why don't we push the pedal on the growth and start focusing on market share gains in that segment given the profi tability is quite good for us?