Firstsource Solutions Limited CC-Sep23.pdf · 2023-11-08
Congratulations on new role. My first question is regarding Ritesh, it's been almost two years since we have growth even in terms of your commentary for the business segment, mortgage business continued to face challenges and expect it to remain -- or at least delivery moderate growth only. we are not seeing reboun d despite of increase in delinquencies. While in CMT, we are -- at least due to top client basically moving to -- towards higher offshoring, revenue growth is getting impacted. So just want to understand, given you must be working on strategy win, maybe it 's a bit early, but what's the road map to take revenue growth, let's say, from low single digit to high single digit first and then ultimately to double digit? Any thinking, any road map you have?
Sure, Ritesh. My second question is regarding your comment on Gen AI that disruption due to Gen AI is creating opportunity for you and you are training some AIOp offerings, right? Can you please give more color, maybe quantify if possible?