Niva Bupa Health Insurance Company Limited CC-Feb26.pdf · 2026-01-29
Good evening to the team. I have two questions, both forward looking. My first question to Mr. Krishnan is, with rising healthcare inflation and increasing penetration of retail health insurance, how is Niva Bupa refining its product design, underwriti ng framework and distribution mix to drive sustainable growth? In this context, how do you balance expansion into your customer category with maintaining long -term claim discipline, customer experience and the existing portfolio quality? That's the first question. I will ask the second question after this. Thank you.
Thank you. I have just one question to Mr. Vishwanath. Again, it's a forward -looking one, just want to understand your vision on this. Given the constant volatility in claims ratio and the ever- evolving regulatory com pliance, how are you thinking about margin sustainability and profit normalization over the short to medium term? Additionally, can you elaborate on how capital allocation, investment tactics, and operating efficiency initiatives are being aligned to suppo rt growth while strengthening return metrics and keeping the balance sheet strong?