Firstsource Solutions Limited
6 Aug 2026
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Hi. So, I have two - one for Ritesh and one for Dinesh. So, Ritesh, this is related to the second exceptional item where you had a dispute with the client. Now that the BPO industry is undergoing a transition from FTE-based to outcome-based projects, at least during this transition phase, do you expect some disconnect in terms of delivery while the broader industry adapts to a new mode of engagement?
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