Niva Bupa Health Insurance Company Limited CC-Mar25.pdf · 2025-05-07
Yes. Thank you for the opportunity, sir. Couple of questions from my side. Firstly, is on the product side. So as you mentioned that there is a tendency for some people to abuse the product benefit. So are you making any changes in your product structure so as to reduce this leakage? And so what are your targets and how are you tracking your progress on those lines? That's my first question.
Sir, any data if you can share that how in numbers you are tracking this progress like number of fraud cases prevented or how much benefit your initiatives have delivered to your claims ratio, any number you can share?