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EIHOTEL · FY2024 Q2

EIH Limited analyst Q&A

2023-11-06
Antique Securities

- Thank you for the opportunity. This is Vikas from Antique Securities. My first question is, and before that, congratulations on such a strong quarter. This year we have been reporting very strong numbers and it is given Q3, Q4 is also going to be pretty strong. But how should we look at next year with election coming in Q1? Mostly, we normally see a decline in areas during that time. So from Q1 onwards, how should we look at the quarter? I mean, should we see this strength we have been seeing to continue barring that quarter? That's my question number one.

EIH Limited

- Good afternoon, Vikas. Thank you for your question. I can't recall at the previous election what impact it had on individual hotel performance and unless we refer to data, I'm reluctant to provide any insight. But could I request you Vikas, we'll look at that and we're happy to discuss it offline. I don't want to just hazard a guess unless Kallol has specific data. But I think we really need to look at previous elections, typically lead time pace of reservations this far out wouldn't be an indication. So, I hope that's all right? Kallol, do you have anything further to add?

EIH Limited

- No, I think the elections are still some time away and with the dates etc., still to be concretized, it's I think, a major event. So, obviously closer to the date, we'll know better.

Antique Securities

- Sure, that's fine. Secondly, any early indication on how rates have moved during the current World Cup because there have been so much of hype, especially coming from the media? Did we actually see any material improvement in the business because of the World Cup or it was a few hotels here and there? If you can maybe answer this.

EIH Limited

- I think wherever matches have taken, we're not in all locations where cricket matches have been held and will be held. But in certainly our understanding, not only for us but for others as well is, there has been a strong increase in rates and we also experienced that during G20 in Delhi in particular. Kallol, is it okay to disclose the average room rate we achieved for the Oberoi New Delhi during that period?

EIH Limited

- We don't get into hotel-by-hotel, Vikram. But I think yeah.

EIH Limited

- But we saw very, very strong rates. So I think anytime, not getting into specifics, but anytime there is strong pressure on demand or strong demand versus supply, you will see that reflected in room rates.

Antique Securities

- Sure. So, what I could make out is, there is, we should see some improvement because of the World Cup, okay. And my final question is, in one of the slides you have talked about that there is a 10% points better RevPAR growth for five star deluxe versus the others. Demand-supply, I could make out. Any other particular things which led to such a strong growth in that particular segment.

EIH Limited

- Kallol, I'm not sure which slide this refers to. Do you want to take that question?

EIH Limited

- Yeah. Are you talking of the scatter chart where in the various categories we've shown, Vikas?

Antique Securities

- No. So, there was slide number four, on that there was a five star deluxe where the RevPAR improved by 23% versus the overall…

EIH Limited

- Yeah, that's the reported numbers for the industry as a whole. That's not for EIH, that's for the industry as a whole, as was reported by…

Antique Securities

- Yes, sorry if I said EIH. I'm just trying to understand is that trend you are seeing in EIH also and any particular reason why the five star deluxe is doing particularly well compared to the overall the others?

EIH Limited

- Kallol it may be worth drawing Vikas's attention to slide number five, which shows our RevPAR, EIH domestic hotels’ RevPAR.

EIH Limited

- I was about to say that. Actually, the whole theme of the presentation you would see, and at least the way you look at data, is the fact that the more luxury and the upper upscale segments are the ones which are performing better both across the country, I mean, that's a trend which is seen across the country as well as in our case. And one of the reasons why we have a very strong margin growth is also because of the higher rates that we are able to command and we operate in these two segments primarily. So like Vikram said Slide no. 5 is one indication. Another one would be Slide no. 8 where you would see category by category what is the RevPAR growth that has happened. So, obviously what is evident is that the spending power of our guests have increased a lot and in accordance with, and one other point that I mentioned already was that the supply generally is stronger in the lower categories than in the upper categories, so therefore there is a demand pull on that as well. So, this looks to be a more fundamental aspect that hotels that operate in the higher categories are able to enjoy better growth in RevPAR. Vikram, do you want to add anything to that.

EIH Limited

 No, I don’t have anything further to add to that, Kallol.

Antique Securities

 Just one final…

SKP Securities Limited

 Vikas, I will have to interrupt you because there are a lot of participants with questions. Thanks a lot.

Antique Securities

 Thanks a lot and good luck for the next quarter.

EIH Limited

 Thanks so much, Vikas, thank you very much.

SKP Securities Limited

 Please request you to limit yourself to one question initially, and we will come back if time permits because Mr. Oberoi is committed to another engagement and we need to wind up and are time bound. The next question is from Mr. Amit Agarwal. Amit, please go ahead.  Mr. Amit Agarwal – Participant:  Good afternoon, everyone.

EIH Limited

 Hello, Amit, how are you?  Mr. Amit Agarwal - Participant:  Good, thank you. My question is regarding Marrakech and Shimla because both had natural disasters. How are they doing in this current quarter, both the properties, Marrakech and Shimla both?  Marrakech and Shimla. So, I will pick Shimla first. We have seen a recovery in Shimla after the floods and so the Cecil occupancy has gone up. The other thing with Cecil is and I know I am not supposed to talk specifically about hotels but we get a large part of this business from overseas, this is UK travelers coming to Shimla because of the historic nature of Shimla. So that’s really helped with Cecil’s occupancy - that demand has been strong. Wildflower as a whole has started to recover but the extent of recovery is not as strong as the Cecil, largely because Wildflower Hall doesn’t get the same level of international travel more specifically UK travel. Marrakech there was the earthquake, before I answer the question on that, we were very fortunate that the hotel staff are well. There were no injuries to our guests, no injuries to our staff, their families were also unaffected. The earthquake had the largest destruction up in the mountain regions and we are some distance from that. Business is returning to normal but we did see strong cancellations. And I think Marrakech is also, Morrocco is also impacted by the crisis we are seeing in the Middle East. So, we are seeing some cancellations. I hope there is considerable pressure for a cease fire and although the Moroccans are still holding ground with Israel, I hope we will see a cease fire and that will help the loss of lives of course, innocent lives. And also I am sure this will impact our hotel in Morocco, in Marrakech.  Mr. Amit Agarwal - Participant:  My question is more regarding the infrastructure going to these hotels including Chandigarh, has this been damaged, or there is no change now.

EIH Limited

 Absolutely no damage in any of these locations.  Mr. Amit Agarwal – Participant:  The same with Chandigarh?

EIH Limited

 The same with Chandigarh.  Mr. Amit Agarwal – Participant:  How is the traffic compared to Y-o-Y in this particular quarter right now?

EIH Limited

 Chandigarh fortunately is doing well. It wasn’t impacted by the floods in Himachal.  Mr. Amit Agarwal – Participant:  Okay, my second question is regarding catering flights. Congratulations for touching 100 crores for the quarter. And how much is this business coming from domestic sector and how much from international sector?

EIH Limited

 It will be largely from international. But, Kallol, do you have the numbers?

EIH Limited

 Yeah, I think we don’t get into so much of details. Amit, it is not a separate segment for us. But majority of the airlines is international. Of course, in the domestic part I can generally tell you that Calcutta has done very well. Of course, we have a lounge in Bombay which does very well. And both Bombay and Delhi are reasonably good but in general it is more international flights for us.  Mr. Amit Agarwal – Participant:  And my last question is regarding any updates on upcoming projects?  Actually, I just wanted to I think I saw a question from Sanjay as well, I will take that question now, Sanjay’s comment was on the strategy for 2030. And what I would like to mention is we have a vision - EIH vision for 2030 which is at a very minimum 50 more hotels with about 4500 additional keys and we are focused on achieving that. You will see there will be some hotels that you will see in our annual report, more recently we announced a Trident Hotel in Tirupati which is done with Mumtaz Hotels and with EIH Associated Hotels in Vizag. As and when we announce projects we will as per stock exchange guidelines inform the stock exchange but we have a number of hotels that are coming to fruition and we will be able to make announcements I hope on an ongoing basis.  Mr. Amit Agarwal – Participant:  You said 15 or 50?

EIH Limited

 50.  Mr. Amit Agarwal – Participant:  50 in the next 7 years?

EIH Limited

 That’s correct.  Mr. Amit Agarwal – Participant:  How many will be managed and how many will be owned?

EIH Limited

 It will be a combination of owned and managed.  Mr. Amit Agarwal – Participant:  Any percentage?

EIH Limited

 Kallol, should we give the percentage?

EIH Limited

 Amit, as Mr. Vikram Oberoi mentioned that we will be adhering to the LODR guidelines we are very careful about the new disclosure norms etc., so as and when it comes we will give. For the two projects that has already been announced. These are owned by our subsidiary companies, meaning one is owned by our subsidiary company, Mumtaz, and one by company EIH Associated Hotels, and both will be managed by EIH Limited. And of course, being subsidiary and Associates, EIH will get a share of the profit. So, really speaking there are complications around the structures which are positive to our business and therefore we would want to make announcements as and when we follow the guidelines of LODR.  Mr. Amit Agarwal – Participant:  Which is the other hotel besides…

SKP Securities Limited

 Amit, Amit, I have to interrupt.  Mr. Amit Agarwal – Participant:  It is my last question.

SKP Securities Limited

 No, please you have to join the queue. Let’s be fair to the other participants.  Mr. Amit Agarwal – Participant:  Okay thank you.

EIH Limited

 Thanks, Amit, thank you.

SKP Securities Limited

 The next question is from Bharat Sheth. Bharat Bhai please go ahead.  Mr. Bharat Sheth - Participant:  Am I audible?

SKP Securities Limited

 Yes, Bharat Bhai please go ahead.  Mr. Bharat Sheth – Participant:  Congratulations, Vikram and Kallol, on a good set of numbers. Vikram, just to take forward from the previous participant, from short term perspective and medium term perspective if I look without going in any hotel, just we look at past trend of our H1/H2, so H1 used to be around 40% of the top line of 60% is H2, whereas bottom is other way 25:75. So, do we expect that also to continue that same trend in this year also without going because this is before elections so we don’t know about elections?

EIH Limited

 Bharat, I am sorry I didn’t understand your question. Kallol, did you understand Bharat’s question.

EIH Limited

 I think what he is asking is you know the seasonality of this business, basically what earlier we used to see the revenues between H1 and H2 used to be 40:60 according to Mr. Bharat Sheth. And the profitability was lower in H1 and higher in H2, is the same trend going to continue. That was your question, right?  Mr. Bharat Sheth – Participant:  The profit I mean bottom line used to be 25 in H1 and 75% in H2.

EIH Limited

 Okay, now I have understood the question. So, I think in winter we do fairly accurate forecasts of business and our winter - touchwood is looking good. So, I would say that we will be very close to previous, again I don’t know I should give forward looking statements of not.  Mr. Bharat Sheth – Participant:  Directionally if you can.  I would say that business is looking good, let me just answer it that way.

EIH Limited

 To add to what Vikram is saying already if you look at H1, it is very different from the H1s of the past. So, the EBITDA of H1 on a standalone basis is already 300 crores. So, therefore really difficult to say that the ratio will be maintained or not. But really speaking when you compare H1 of FY24 with any other year, it is very different.

EIH Limited

 Kallol, I would say one other thing and I touched upon this last time we were on a call and I had highlighted that there is considerable upside on average room rate and we are already seeing that. So, we are seeing strong increases in average room rate in hotels of EIH where demand, in fact across all our hotels where demand is strong and that is being reflected by sharp increases in the average room rate. I just wanted to add that as well.  Mr. Bharat Sheth – Participant:  As a veteran hotelier how do we see this ARR trend which is say after 10 years of say from 2008 onwards it was…, do we see, maybe growth rate in ARR maybe softer but do we expect it should continue in the coming years.

EIH Limited

 So, Bharat, my perspective on this is that we have in India exceptional hotels in the five star deluxe segment and these hotels are relative to global prices particularly in city locations, maybe to a lesser extent in leisure locations. But in city locations to a large degree, and in leisure locations still underpriced but to a smaller degree, well below what you would pay for, a guest would pay in other locations across the world and therefore demand being strong we should see substantial upside in average room rates.  Mr. Bharat Sheth – Participant:  And last question on this expansion you said by 2030 we have a plan to add 50 hotels.

EIH Limited

 50 hotels.  Mr. Bharat Sheth – Participant:  15?

EIH Limited

 Yes, 50.  Mr. Bharat Sheth – Participant:  Is it possible to get some kind of how much would be say next 3 years and then balance how much will be there. If you can give because you must be working very closely on the plan and some maybe under pipeline for announcement. So, if you can give broad breakup or…

EIH Limited

 So, I think two things, first of all we are confident of achieving that. and secondly as and when we finalize hotels like we did with the Tirupati and Vizag hotels we will make announcements and you can also refer to our annual reports there are some projects already underway. So, Rajgarh for example is one, so that’s covered in our annual report. But we have taken decision as and when hotels get finalized, we will make those announcements by informing the stock exchange.  Mr. Bharat Sheth – Participant:  Apart from that there is one more hotel we have mentioned in our annual report is in Andhra Pradesh which is for tourism.

EIH Limited

 I don’t know which is the location mentioned. We are actively pursuing other opportunities in Andhra Pradesh and we will make those announcements.

EIH Limited

 I think Bharat may be referring to some newspaper reports that came out. So, please wait for that announcement because there are two hotels which just got concluded and where we have intimated those to the stock exchanges. As and when that happens we will intimate to the stock exchange and let you know.  Mr. Bharat Sheth – Participant:  Great. Thank you, Vikram and Kallol, all the best.

EIH Limited

 Thank you so much, really appreciate your good wishes and your support, thank you.

EIH Limited

 Thank you, Bharat Bhai.

SKP Securities Limited

 Next question is from Hari S. Hari please go ahead. Hari, please go ahead. I guess some connectivity issues. We will go onto the next…  Mr. Hari S.– Participant:  Am I audible?

SKP Securities Limited

 Yeah, Hari, please go ahead.  Mr. Hari S.– Participant:  Only one question, sir, regarding this occupancy levels like pre Covid and even compared to the previous year, the growth rate is very low, everything else is good. Any reason for that, sir?

EIH Limited

 I think, Hari, one region Kallol mentioned is Shimla, Shimla did very, very low in occupancy for the entire quarter. Kallol, is there anything further you would like to add to that?

EIH Limited

 Not really, I think pre-Covid wise it is fine what we are generally seeing if you compare with last year it is Shimla hotels which is really….  Mr. Hari S. – Participant:  Okay, thank you very much.  Thank you, sir.

SKP Securities Limited

 Thank you, Hari. Let’s take a question from Jaiveer Shekhawat. Jaiveer, please go ahead.  Mr. Jaiveer Shekhawat – Participant:  Thanks for taking my question. Good evening, gentlemen, firstly in terms of the rates what I hear from you, Mr. Oberoi, is that we understand that the global prices and where prices are in India I think there is a disparity there. But given that majority of your demand still continues to be driven by domestic guests how much for the room do you think there might be there to the ADRs before it starts impacting demand due to affordability.

EIH Limited

 So, Jaiveer, may I answer your question a different way just to illustrate the point I mean on supply and demand. And I am going to give you a very specific hotel to answer that question. I am sure you are familiar with Gurgaon. When the Trident Hotel in Gurgaon, which is a managed hotel, opened there used to one hotel in Gurgaon which was the Bristol and that hotel was doing just under Rs. 20,000 average room rate. The hotel is now doing a lower average room rate than it was doing then. So, to me, and there is more there is greater buoyancy in the market today than there was then. So, I think the key drivers are really supply and demand. And, of course, provided the hotels are quality hotels. So, I believe I will stick to what I am saying that I believe that is whether it is domestic or international I believe there's considerable upside and we see the Indian guests having a high propensity to pay as well. So, we are already seeing that today.  Mr. Jaiveer Shekhawat – Participant:  And, sir, lastly on your vision as well Vision 2030, that there has been significant upgrade because as per the Four Key Presentation the plan was to open about 9 hotels. Majority of your hotels might come in let’s say 4 to 5 years down, I mean don’t you fear that the capital cycle the traditional capital cycle might be off for the worse by the times your hotel come up.

EIH Limited

 So, I think there are a number of hotels that we will be able, it won’t just be that hotels will come right at the end. So, again I’d say the proof of the pudding is in the eating and we would like to take a more conservative approach in making announcements. But we remain confident, we remain driven, we remain focused on driving the right kind of growth and I remain confident that we will achieve our vision.  Mr. Jaiveer Shekhawat – Participant:  Thanks a lot and wish you the best.

EIH Limited

 Thank you so much, really appreciate it, thank you.

SKP Securities Limited

 Thank you, Jaiveer. The next question is from Karan Agrawal. Karan, please go ahead.  Mr. Karan Agarwal – Participant:  Good afternoon ad congratulations for an extremely strong set of results. So, you spoke about higher propensity for an Indian consumer to spend. I was just curious to know over the last maybe 3 years 4 years or 5 years, are you witnessing any change in the demographics of patrons visiting your properties. Any tangible I mean are they getting younger or - I am just curious what drove you to make that comment.  First of all the age at Trident Hotels is younger than Oberoi, that was in the past and that continues to be the case today. We are seeing more women travelers if we go back historically we will see more ladies traveling particularly for business. We are seeing family demand - Indian family demand traveling in small groups at our domestic hotels. I am just trying to think if I have missed anything out. And maybe I don’t want to certainly give you the wrong answer, but if my memory serves me correct, the Oberoi guest and the Trident guest have both become marginally younger.  Mr. Ketan Agrawal – Participant:  Okay, that’s helpful. The second question was you know, if you could give us a consolidated occupancy and ARR for the hotel business, I mean including managed, domestic, international.

EIH Limited

 Sure. Kallol, do you have that?

CFOIH Limited

 Sorry, they are in the presentation.

EIH Limited

 And we have given EIH, EIH owned and managed hotels separately, have we provided that as well.

EIH Limited

 We have given for all domestic hotels taken together.

EIH Limited

 But I think, because EIH is impacted most significantly by the hotels we not only manage of course we manage them but we also own them would that be I don’t know if….

EIH Limited

 Okay, if you want only EIH numbers I can share those numbers. So, EIH owned hotels the occupancy was 77.5% against 76.5% in the same quarter last year. And an average room rate of 14535 as compared to 12018 of the same quarter last year, owned hotels.  Mr. Ketan Agrawal – Participant:  Lastly, I might have missed it, if you could just give me the FMD revenue for this quarter.

EIH Limited

 Sorry, the FMD revenue of the first quarter?  Mr. Ketan Agrawal – Participant:  Q2 and the same quarter in the previous year.

EIH Limited

- And while you are looking at that, Kallol, I just wanted to mention that a large contributor to banquet revenue comes from the Trident at Nariman Point, we have a ball room which is under renovation and rooms next to it as well. And, therefore, the ballroom has a significant contribution to revenue. So, when Kallol gives you that number, please keep that in mind.

EIH Limited

- Yeah, it’s about 40%. - Mr. Ketan Agrawal – Participant: - 40% for this this year, is it? This quarter? Of ₹531 crores?

EIH Limited

- Yeah. - Mr. Ketan Agrawal – Participant: - And for the base quarter?

EIH Limited

- 44.21 revenues as well, flight services revenue as well. - Mr. Ketan Agrawal – Participant: - Okay and for the base quarter?

EIH Limited

- Sorry, which part…Can we just take it offline because these are, you know, reported numbers and we can help you definitely offline with the numbers? - Mr. Ketan Agrawal – Participant: - Sure. Okay. Thank you.

SKP Securities Limited

- Thanks, Ketan.

EIH Limited

- Thanks, Ketan. Thank you so much.

SKP Securities Limited

- The next question is from Anuj Upadhyay. Anuj, please go ahead. Anuj, please go ahead. Seems to be having some problem with his audio. Let's take a question from Udit Sehgal. Udit, please go ahead. Udit? Hello? Can you hear me?

EIH Limited

- Yeah-yeah, we can hear you.

SKP Securities Limited

- Surprising, all participants can't hear them. Udit, can you go ahead with your question, please? Okay, I guess they are having some issue. Let's take the question from Saurabh Patwal. Saurabh, please go ahead. Saurabh, your voice is breaking. - Mr. Saurabh Patwal – Participant: - Hello?

SKP Securities Limited

- Yes, Saurabh. - Mr. Saurabh Patwal – Participant: - Yeah. Yeah. So, thanks a lot for highlighting the big picture of your expansion. I just wanted your thoughts on two things. One is, our strategic partnership with Mandarin, which is the past you have highlighted, and also Reliance Industries announced three hotels in partnership with EIH. What would your thoughts and what's EIH contribution to that partnership?

EIH Limited

- So, would you like me to answer for both? - Mr. Saurabh Patwal – Participant: - Yeah.

EIH Limited

- Okay. Yes, that's correct, there was three hotels Reliance had made a press release and those details are in that and we look forward to developing those hotels and also other hotels with Reliance, I hope, in the future. As of now, it's only those three hotels that Reliance had announced. As far as Mandarin goes, really the objective was to bring benefit to our guests and Mandarin guests, to bring benefits to our colleagues. So, there would be learning opportunities from each other. And those were really the two objectives and we continue to work on those fronts so that we can offer greater value, greater experience to Mandarin guests and vice versa and also enrich the experience of our colleagues, both for Oberoi group and for Mandarin. - Mr. Saurabh Patwal – Participant: - Okay, yeah. Thanks a lot, Sir. All the best.

EIH Limited

- Thank you very much.

SKP Securities Limited

- Thanks, Saurabh. We take the next question from Sanjay Kohli. Sanjay, please go ahead.

Goldstone Capital

- Good afternoon. Thank you for the opportunity. Very nice, decent set of numbers. My main question has been answered, Sir, about the strategic plan. If you can elaborate on when you say the right kind of growth, if you can throw some light on this.

EIH Limited

- Sure. Happy to, Sanjay. Sanjay, for us, our vision, our founder's vision and our Chairman Emeritus vision for the company has always been to be the best and, therefore, we want to be RevPAR 1 against our competitive set and we look that very closely and wherever we are not, we work hard towards being RevPAR 1. But I'm happy to say that in most locations our hotels are RevPAR 1 and in some cases RevPAR 2 in their competitive landscape. That's about vast majority of our hotels. So, as we look to the future, we would like to continue that. That's a very important objective of ours because higher RevPAR or higher revenue leads to a more profitable hotel with better margins. In Hotel businesses, a large part of the business is their fixed costs. So, once you cover those costs your margins have the potential to increase substantially.

Goldstone Capital

- Thank you. Just quick follow up when we are looking at the next 6 years till ‘2030 and the expansion put into place, is there going to be a change in the philosophy on how you will manage the capital structure? And can we expect greater leverage and a certain amount of…so perhaps a little less conservative on the financial management, the way you manage your assets? Is that to be expected, perhaps, an environment where the cost of capital is now sort of uncertain and has spiked up in the last 24 months, for instance, and may continue.

EIH Limited

- Yeah. No, Sanjay, very, very good and a very relevant question. So, thank you for that. Today you’ve seen Kallol’s presentation, our cash position both on for EIH standalone and for the consolidated but in order to drive growth, we will be taking on debt and the management’s internal benchmark for this has been 25%. So, we would like to remain within that. Kallol, is there anything you'd like to add to that?

EIH Limited

- Yeah. I think, firstly, it's again I would echo what you said. I think, Sanjay, it's a very good question and very pertinent question. What is important is that, you know, the hotel sector, especially luxury hotel sector, will always be seen as a cyclical sector. So, we must be cautious and one of the hallmarks of our organization has been that we've managed our cash and debt and Balance Sheet pretty well and, therefore, we've been able to weather the storms. So, what is important is as we drive growth?, obviously, there'll be in these years in which there is a high EBITDA accrual and, obviously, cash generation is high and, therefore, our ability to take debt is also there. What we very closely look at is several parameters. When we embark on projects, we have our 52.22 internal rate of returns and those should necessarily exceed the cost of capital at any point of time. And, therefore, to your question on the increasing interest rates and therefore increasing cost of capital, obviously, we will go into projects that make sense for us financially. That's the first point. The second point is, over 5-7 year period we look at Return on Capital Employed for each specific asset and towards that we see what kind of balance between the capital structure enables us to generate those kind of Returns on Capital Employed or return on invested capital. And thirdly and most importantly, I think, while we embark on this path of growth and maintain our profitability what we also always keep in mind is what is our Debt Service Coverage Ratio and what is our Interest Coverage Ratio and we have our own hurdle rates for those as well. We will not go beyond a situation which makes us uncomfortable, if this somehow gives you some insight on how we operate.

Goldstone Capital

- Thank you. Thank you. On behalf of Goldstone Capital, thank you very much.

EIH Limited

- Thank you.

EIH Limited

- Thank you so much, Sanjay. Thank you.

SKP Securities Limited

- Thank you, Sanjay. Okay, we have just about time for the last two questions. Let's take this one from Nilesh Saha. Nilesh, please go ahead. - Mr. Nilesh Saha – Participant: - Yes. Hi-hi. Thanks a lot. Are you able to hear me?

EIH Limited

- Yes, Nilesh. How are you? - Mr. Nilesh Saha – Participant: - Okay-okay. Good-good. Good. Thanks for doing this on Zoom. It is, yeah, nice to put a face on the voice. I joined a bit late so I perhaps missed a bit of your comments around expansion. We really appreciate your conservatism and your sort of philosophy towards maintaining your brand and RevPAR 1. I just want wanted to understand, as you look to expand now, right, and when you enter and as you expand whether you are entering a new market or an existing market, how do you manage your occupancies given that it seems that you want to really maintain your pricing? How do you sort of balance that that dynamic? You can comment on that. And the second question that I would have is that do you find other mechanisms such as, you know, manage hotel and stuff like that that can help you grow faster without necessarily taking on debt? So, those are two questions, feel free to answer to the extent you can. And I look forward to meeting you guys at some point and having a more detailed discussion. Thank you.

EIH Limited

- Thank you. Thank you, Nilesh. So, when we look at locations where we can potentially open hotels, we do the best we can to analyze what the market will be and our objective is to go into markets that have good occupancies and good average room rates. So, that has worked for us in the past and I hope that works for us into the future. So, I think, selection is very important, where are we going to build the hotels, number of keys that we will build and our focus is certainly also to increase the number of hotels we manage. But whether we manage them or own them, our objective is to be RevPAR 1 and to drive strong numbers for owners or for EIH. So, that doesn't change. So, Nilesh, have I answered your question? - Mr. Nilesh Saha – Participant: - Yeah. Just given that you are, you know, entering into an expansion mode after some time and the fact that the industry is also picking up, so in your estimate now that if you were to…You know, I'm just trying to imagine, when you open a hotel and you are RevPAR 1 on Day 1 in that market, what is the path for that property to reach your company level occupancy? How long would that take in your…I mean, just at a ballpark, that's what I'm asking basically.

EIH Limited

- Sure-sure, Nilesh. Good question. So, it takes typically 2, possibly 3 years for a hotel to stabilize. Again, it could vary and it could vary based on a particular destination. So, if there's a greater competition in that location, it'll take longer. Largely, if you're more dependent on corporate business, it could take longer because you have the RFP process for rates, corporate rates will be a large part of your demand in city locations. I just wanted to add, in our vision, as far as Oberoi is concerned, our focus will be leisure and to a large extent also Trident. Leisure hotels cycles are relatively short and I hope there will continue to be strong demand in domestic market where we have a loyal guest base. So, I hope the ramp up will be above what it normally takes. - Mr. Nilesh Saha – Participant: - Right. Right. Right. The second thing what I asked…

SKP Securities Limited

- Nilesh. - Mr. Nilesh Saha – Participant: - Sorry. Yes-yes.

SKP Securities Limited

- Nilesh, I request you to line up for follow up question, please. - Mr. Nilesh Saha – Participant: - No, I'll go back in the queue.

SKP Securities Limited

- Thank you. - Mr. Nilesh Saha – Participant: - Yeah. Yeah. Yeah.

EIH Limited

- Sorry, Nilesh. Sorry. I actually have to head off for another appointment, so I really apologize. And, perhaps, that's why Navin is limiting the number of questions.

SKP Securities Limited

- Friends, I have already shared the Investor Presentation and I've shared my coordinates. We have just about time for two final questions. Vikram, is that all fine?

EIH Limited

- Yeah. No, please-please go ahead.

SKP Securities Limited

- Okay. So, we have the next question from Rajeev Bharti. Rajeev, please go ahead. - Mr. Rajeev Bharti – Participant: - Yeah. Good afternoon, Sir. Thanks for the opportunity. Sir, so you have given the timelines of the two projects Tirupati and Vizag, seems to be four years; slightly aggressive from the history of what we have in terms of meeting that. So, are we building some conservatives in that thing also or is it aggressive? And is it going to be a thumb rule incrementally as well whenever you assign and take up a Greenfield project? This will be the kind of timelines you will have?

EIH Limited

- Well, I'm hoping actually the timelines will be shorter than that. That's the outer limit but I hope we can finish the hotel sooner than that in both locations. - Mr. Rajeev Bharti – Participant: - And the land at Tirupati, is it leased or this is owned by us?

EIH Limited

- It's leased from the government; from the State Government. - Mr. Rajeev Bharti – Participant: - And, lastly, in terms of let's say per key cost, which is 1.3-1.4 crores, for these two projects, this again can be used as a thumb rule incrementally plus let's say when you build an Oberoi what is the incremental premium per key cost?

EIH Limited

- Right. So, you're right on Trident and Tirupati…Sorry, Tirupati and Vizag, And the lease terms are very favorable but hotel development costs will be roughly that. And, like I said, when we make announcements on Oberoi, we will share those as well with you at that time. - Mr. Rajeev Bharti – Participant: - Just if I can squeeze one, are you looking to participate in the Noida business for your OAS business as well? Flight catering business for the Noida Airport? You're one of the competitors as announced 1.01.39.

EIH Limited

- May I answer that?

EIH Limited

- Sure, please. Please answer.

EIH Limited

- So, Rajeev, in all the locations where we are present, we definitely evaluate but one must also look at what is the composition of the domestic business, what is the lead time and all of that. So, at the appropriate time and given if we see that business as close to our business model and it works in terms of cost, we would definitely look at any opportunity including Noida and Navi Mumbai. - Mr. Rajeev Bharti – Participant: - Thanks a lot and all the best.

SKP Securities Limited

- Thanks, Rajeev.

EIH Limited

- Thank you, Rajeev.

SKP Securities Limited

- As we've run out of time completely, so I'll take the last question from Hinal Choudhary before I let Vikram go. Hinal, please go ahead. - Mr. Anuj Upadhyay – Participant: - Yeah, are we audible?

SKP Securities Limited

- Yes, you are.

EIH Limited

- Yes. - Mr. Anuj Upadhyay – Participant: - Okay. Hi. So, this is Anuj Upadhyay. Sorry for my earlier chance, my voice was not audible that time. Sir, quickly two questions. One is on the Shimla per se, so how exactly the situations are there now and when can we expect the normalcy of the tourism to be back to the pre-issue which we have seen earlier?

EIH Limited

- Great. Good afternoon, Hinal. Oh! It's Anuj, right? You said… - Mr. Anuj Upadhyay – Participant: - Sir, we both are there. Sir, it is fine.

EIH Limited

- Okay, you both. Okay, alright. Well, we can hear you loud and clear, Anuj, now. So, the Shimla hotels are already coming back. Like I said, while whole is taking slightly longer because of us going into winter and us having various series blocked at Cecil. We've seen a very quick recovery at Cecil or a quicker recovery at Cecil but I'm sure both the hotels will recover in due course and, I think, that will be sooner rather than later I hope. - Mr. Anuj Upadhyay – Participant: - Okay, fine, Sir. And on the expansion per se, you mentioned that by ‘2030 we expect to add incremental 50 hotels that, if I'm not wrong, would translate somewhere close to 4500 keys. Can you just bifurcate or provide any kind of guidelines among the proportion between the owned and the managed hotel for the same? And also, Sir, as these hotels will come up say after 5-6 years kind of a timeline, which probably we may see some kind of a moderation happening, so just to understand your view on the longevity of this cycle would there be any cyclicality 1.04.14 in this sector at all going ahead considering, you know, the way our economy is growing?

EIH Limited

- Anuj, sorry, your first question was on owned versus managed. - Mr. Anuj Upadhyay – Participant: - For the incremental capacity, Sir.

EIH Limited

- Yeah, versus the incremental capacity. And please-please, my request is please be patient. As and when we're in a position to announce, we absolutely will. We would like to grow through both managed and owned hotels or hotels where we have significant investment. Yeah, so that's on the first part. On the second part on cyclicality, your guess is as good as mine on what's going to happen in future. And if demand continues to be strong, I hope we'll be able to do even better. If there is some events that cause us to relook, of course, we will do that. - Mr. Anuj Upadhyay – Participant: - Fair enough, Sir. Thanks.

SKP Securities Limited

- Thank you, Anuj.

EIH Limited

- Thanks, Anuj.

SKP Securities Limited

- Friends, we’ve run out of time and we’ve overshot the time that Vikram had given us. Request you to forward your questions unanswered and follow up to me. I've shared my email ID. And now on behalf of all of us at SKP Securities, thanks a lot. Vikram and Kallol. Vikram, Kallol, any closing remarks, please?

EIH Limited

- No, I just want to say thank you Navin and also to Naresh. So, thank you both so much and thank you to all our colleagues who joined us for this call. Very much appreciated. I hope we can move the company from strength to strength going forward.

EIH Limited

- Thank you. Thank you everybody, was our pleasure.

SKP Securities Limited

- Thanks a lot, Vikram and Kallol, once again. Thank you friends for joining us for this webinar and we look forward to hosting you again on the next phone call. Thank you.

EIH Limited

- Thank you.

SKP Securities Limited

And have a lovely weekend.

EIH Limited

- Thank you so much.

EIH Limited

- Wish everybody a very Happy Diwali.

EIH Limited

- Oh! Yeah, very Happy Diwali. Gosh, how did I forget that? I apologize. Very Happy Diwali to you and, of course, to your family as well.

SKP Securities Limited

- Thank you. Buh-bye and have a lovely evening. Buh-bye.

EIH Limited

- Thank you. Take care. Buh-bye. END OF TRANSCRIPT