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SBILIFE · Quarter ended Sep 2023

SBI Life Insurance Company Limited analyst Q&A

2023-10-27
Moderator

Thank you very much. We will now begin the question -and-answer session. The first question is from the line of Swarnabha Mukherjee from B&K Securities.

Swarnabha MukherjeeB&K Securities

I guess my first question is on the VoNB margins. So just wanted to understand that if I look at the margins say from first quarter vis-a-vis that from the second quarter, you see that the product mix now has a fairly large share of ULIP compared to what it was last quarter. Despite that, I think the margins have remained steady , of course, group protection has gone up also a bit. So just wanted to understand that is group protection the only offsetting component for the increase in ULIPs? Or are there other factors, say maybe some cost element that is there or some kind of assumption changes which is helping us to sustain the margin profile? So that will be my first question, sir.

Management

Thank you so much for your question. I think margin side, you're right that despite the higher ULIP in Q2, how margin is steady? So, you have to take a note that margin accretion comes not only on account of the product mix, but also due to the change in the profile and the products sold within the product segment mix. During this period, we have sold higher protection. We also sold the annuity and even lower non -par, but we have repriced our annuity product and non -par product, thus giving higher margins. So, if I look into, there is a fall coming on the margin on account of the product mix, but due to better profile and better product within this product segment, has helped us to gain those margins. And that's the reason we s ee that the adverse impact on the margins is not too much.

Swarnabha MukherjeeB&K Securities

Okay, sir. So, if I understood correctly, so even if I see in the APE mix that your non-par has gone down or your annuity has gone down, but the impact on the margin is not so much. It has been offset by product level margin improvements. That is a right assumption, right?

Management

Yes, that's correct.

Swarnabha MukherjeeB&K Securities

Yes. Okay. And also, sir, just wanted to understand that when you give the VoNB walk between last year's first half versus where it is right now, there is this additional benefit coming from opera ting assumption changes. Is there something new that you have added or is it what you have done at the end of fourth quarter, that is basically reflecting there?

Management

So, we have not made any assumption changes. The impact that's reflecting is the same that we have made in year -end as on 31 st, March 2023. So operating assumptions there's no change. Absolutely, the impact is coming because you're comparing from the September last year to this September, so that you're getting this impact.

Swarnabha MukherjeeB&K Securities

Okay, sir. Got it. And a couple of bookkeeping question, sir. If you could give us a breakup of the group protection APE between credit life and group term life. And also, the INR110 odd crores positive operating variance that is there, if you could give us a breakup of that?

Management

Just to give you the bifurcation between the group and individual protection. Overall, I can tell you that both group credit life plus GTI together consists of almost 60% of the protection portfolio and the rest is from individual, so 40-60.

Swarnabha MukherjeeB&K Securities

Sir, I actually wanted the breakup between the group portfolio. So, between group credit life and group term life, if you could give us?

Management

No, I don't have rightly in front of me, but we will discuss later on this.

Swarnabha MukherjeeB&K Securities

Okay, sir. All right. And on the positive operating variance, if you could give us the breakup?

Management

So, if you see even at the year-end, we have disclosed the component of the operating variance. So being a most efficient compan y and we have done a lot of good work in terms of improvement in the persistency and others. So, our operating variance and most of the positive operating variance, both on mortality side, significantly higher on mortality side, t hen we have expenses and then coming on the persistency. And we expect as and when we move to the year -end, operating variance will further improve from this level as well. So just to confirm, all component is giving a positive variance on this.

Swarnabha MukherjeeB&K Securities

Perfect, sir. Got it. And just one quick follow-up on the first response, sir. So, within the Ulip category also, is there any kind of margin change because of product profile or that remains kind of steady state?

Management

Not significant, but I think there will be some products which will not be able to replicate exactly last quarter profile coming to this quarter. But most component is coming on the account of non-ULIP products.

Moderator

Thank you. We have the next question from the line of Shreya Shivani from CLSA. Please go ahead.

Shreya ShivaniCLSA

Thank you. Sir, I have two questions. First is on the growth outlook. So in the first half on the individual APE, you've delivered 17% growth on a 21% base. So sir, can you help us understand wh at is the outlook for second half and which will be the key products that could drive? Where you're seeing better demand? And will we be closing the full year on 20% growth guidance that you had spoken about in the last quarter? My second question is on the number of policy growth. So, for the first half, the number of individual policies is up 6%, while the individual APE growth, like I said, was 17%. So, sir, can you help us understand what exactly, where is the ticket size growth? And is there more poten tial for NOP growth going ahead? These are my two questions. Thank you.

Management

Okay. So, we stand by the growth projections given at the start of the financial year. And as you know, there is some seasonality. So, although our growth in this first hal f year is around 16% - 17%. But we stand by the 20% projection and we are working in that direction only. So, by the end of the year, we stand by the 20% growth. Now coming to your second question regarding ULIP, of course, the increase in share percentage of ULIP has also led to increase in the ticket size, as you rightly mentioned. And the growth in number of policies at 6% is lower because of this higher ticket size. Going forward, though we welcome the increase in number in the ULIP sales but we are also working internally to increase the share of non -par and protection plans and also par plans, so that a healthy mix is maintained.

Shreya ShivaniCLSA

Sure, sir. And just following-up on the first question. So, I believe that the growth of 17% on individual APE for the first half largely is because of the bancassurance only growing at 16%, right? So, should we expect that, that would be the one of the key channels that could pick-up in second half?

Management

Just to add here, this q uarter, if you have seen agency has grown by 35%. Bank has also grown by 16%. And generally, our O ND and JFM are very high composition of business mix of almost 60%. And the way SBI channel has been poised to do now, we expect that not only as MD said abou t the product mix, but also the growth will be in tandem as we have guided, it will be the range bound between 19% to 20% for FY '24.

Moderator

Thank you. The next question is from the line of Nischint Chawathe from Kotak Institutional Equities. Please go ahead.

Nischint ChawatheKotak Institutional Equities

My question actually pertains to channel-wise business. We have seen that agency has grown quite impressively this quarter. And there is a fair bit of increase or almost doubling of business of ULIP business from the agency channel. Now when you speak to some of your peers, their argument typically is that the persistency of agency may be somewhat lower than the bancassurance channel and which is the reason they would and ULIP being a product which is extremely sensitive to persistency, they would probably resist or pushing ULIPs through the agency channel. And I think you've grown ULIPs pretty aggressively through agency. So I was just trying to understand how are your persistency ratios in ULIPs versus banca? And how comfortable are you with this kind of growth of ULIPs through agency?

Management

So, in fact, our ULIP persistency in the agency channel is better than the banca channel. So, there is no challenge on this front, and we will continue to push the products in the agency channel. You would have noticed that our agency growth was 35% compared to banca. So, the focus remains on having a healthy mix of all the channels.

Nischint ChawatheKotak Institutional Equities

The 13-month persistency on agency versus banca?

Management

Yes. So, 13-month persistency in agency is better than the company average. So, agency used to be always far better than the company average as far as the 13th month is concerned. Secondly, our agency persistency is one of the best in the industry and which we will continue to explore on this particular 13 th month. Not only on 13 th month rather, now our agency channel persistency for 37th, 49th and 61st also have been growing significantly for us and which is almost kind of one of the best in the industry. We don't see much instance on the side of the ULIP business coming down because of persistency because our ticket size and our geography where we present in India, it has been helping, and that is what is our USP in the success of agency channel for SBI Life. And we will continue to monitor that and continue more penetration will be there for our Tier 2, Tier 3 cities going forward as far our agency is concerned.

Nischint ChawatheKotak Institutional Equities

On the product mix side, I think in the last quarter, you had guided that the overall share of ULIPs will sort of moderate down for the year. So would you still kind of go with that sort of a guidance? I know it's gone up in this quarter. But separately, as we go towards the end of the year, how do you see the mix panning out?

Management

So, while we continue to work towards some intended ratio of 55 :45 kind of ULIP and non-ULIP, but you will appreciate that this mix is somewhere & sometimes also directed by the market conditions. Equity markets are doing pretty well. So generally public are more inclined to go for ULIP in this scenario. But our focus on other products remains the same and our intended goal also remains the same for getting a 55:45 kind of mix.

Moderator

Thank you. The next question is from the line of Madhukar Ladha from Nuvama Wealth Management. Please go ahead.

Madhukar LadhaNuvama Wealth Management

So, a couple of questions. Number one, see market conditions are good and that helped you achieve a pretty good growth in Q2 and partly also offset the bad performance or the subpar performance in Q1. So, but market conditions now are not that good, right? So, markets have become a lot more -shaky. So, in that context, if ULIP does not do well and even the IRRs on some of the non -par products have come off given the interest rate curve has flattened quite a bit. Would you see that as a challenge in the second half to growth, right? So that's question number one. Second, a very large growth has come also in your group APE, if I'm correct. So in first half, the growth from group APE is pretty solid and a lot of it happened in Q2. So it will be important to just understand where is it coming from? How much is sort of credit life and how much is GTI? And if a lumpy GTI business has contributed to this? And third, we've got some feedback that commissions for the agency channel have also gone up, in general commission rates have gone up. So how are we reacting to the market condition? And how has this sort of managed to get such a good growth in agency? Yes, these would be a few of my questions. Thank you.

Management

So first of all, I will say that the first quarter, you cannot say it was bad. It was maybe a little subdued. But we have made up that in the second quarter and the first half overall is pretty good. As far as market conditions, you are saying this temporary kind of volatility will always continue. These market corrections keep happening every quarter, every half year at frequent intervals. So exactly, I will not say that the market conditions have gone adverse. And in any case, this is an insurance, this is not purely investment. So, we will continue to push it insurance products and our channels, various channels, including the predominant banca channel, they continue to work to push insurance and they tap all the available opportunities. So, as I earlier also said, we stand by our 20% growth projection. And we are sure that with the right kind of product mix and right use of channel, we will be able to achieve our intended growth numbers.

Madhukar LadhaNuvama Wealth Management

Right. Sir, just a follow -up. See, your ULIP is predominantly debt, so almost, I guess, about 68% of the linked AUM is debt AUM, still market conditions have such a big impact. So that's the conundrum, which I'd like to just, if you can explain that a little bit that how are we selling this to be a market product, but with equity component being much lower?

Management

See, just to give you the perspective about our new business inflows, it is n ot debt dominant. You are referring to the AUM. That is the reason you are seeing this debt to equity. As far as our new business inflow or the re newal businesses are concerned, it is quite balanced. So, we don't see any challenge per se, as such for SBI L ife, and we are pretty confident, as MD said, we have been spread across India from the SBI network as well as for our agency channel. We are quite confident that, our mix as well as debt equity to the various strata of the customers whom we are catering, we are quite confident that we will able to maintain our composition in the debt equity. So, there is no challenge per se, either of the market going up and down.

Madhukar LadhaNuvama Wealth Management

Right. And on the group business side, if you could help me understand, this quarter, we've seen a very strong growth?

Management

In fact, in the group business, we have done very strongly on some of the segments. So particularly on the GTI, we have done good. Group Credit Life, as you know, we have been doing good. So that is also growing in double digit. So overall group business, if you see group protection is around 15%. And this is the overall at this moment on the group business side and group credit life has been growing at 12% to 13%.

Madhukar LadhaNuvama Wealth Management

Okay. And finally, o n the commission rates in the agency channel and what is happening over there?

Management

See, as far as our commission structure is concerned, there is no change as we have been very consistent about all our channels commission payouts, and we'll continue to do that. And specifically, to the agency, there is no change, as I said, because across our channels, the same rate of commissions is being paid. When it is required, we will discuss. And accordingly, we take a call based on the sentiment at that poin t of about the market. If it's a non -par or ULIP or any other segments, we will appropriately take. But at this moment, there is no call taken about any commission restructuring as far as the products are concerned.

Madhukar LadhaNuvama Wealth Management

And 1 final question, si r. Any change or any update on the thought process at SBI in terms of increasing the commission payouts given that the EOM caps or the commission caps have gone. So, any update over there which you would like to share?

Management

So, CFO just confirmed that as of now, we have not looked into any changes in any of the commission structure, be it agency channel or banca channel. So, we will respond to the situation as the things pan out going forward.

Madhukar LadhaNuvama Wealth Management

Understood. Thank you, sir. All the best.

Management

Thanks.

Moderator

Thank you. The next question is from the line of Prayesh Jain from Motilal Oswal. Please go ahead.

Prayesh JainMotilal Oswal

Yes. Hi, thank you for the opportunity. Firstly, on the banca channel, particularly SBI, what would be the number of branches of SBI that would be selling SBI Life products today? And how do you plan to increase this going ahead?

Management

You see all the branches are authorized to sell and all branches continue to sell, but what we can say is that in any given month, say, from 55% to 65% branches are active. They actively sell every month. So that mix keeps changing. All our branches are authorized.

Prayesh JainMotilal Oswal

Okay. Coming to the product mix. In the individual protection business, what's the mix of ROP and non-ROP?

Management

It is same, which has been every quarter-on-quarter, we used to publish between 85% to 15%.

Management

Yes.

Prayesh JainMotilal Oswal

Okay. Got that. And what are the new product launches pipel ine that you would have for the second half?

Management

So, we are working on the quite a few products. So maybe we will introduce one or two products in the non -par savings segment. We're also working on the comprehensive review of this rider portfolio because that will help us to not only increase the protection, but also in some of the saving product if you are having the waiver premium rider & other benefit rider then also enhance to sale up those products. So, we're working on that line. We're also working on one or two ROP protection product. ROP on higher ticket size. Because, as you know, we continuous updating and we are saying that 86% is coming from ROP. So, if we have to do better, objective is to introduce another segment in the ROP things for a higher segment and then that will come. And also, we're looking to some of the things on deferred annuity side, so that will come concurrently.

Prayesh JainMotilal Oswal

Okay. And last question from a protection supply standpoint, are we back to pre-COVID levels or in terms of medical underwriting or financial underwriting, back to pre -COVID levels or what is support from reinsurance companies. Where are we standing there?

Management

So, on the reinsurance side, we have seen a lot of improvement coming there. So, this is because now people have stabilized, the COVID claim is more or less stabilized, though we're not getting full benefit but we do see a lot of support coming from the reinsurance side, both in terms of the higher nonmedical limit also in terms of the premium reduction. So quite a few places where the reinsurer has in case of premium paid on account of COVID, they either looking case by case basis reducing that to some component like credit life, we have got some reduction, that's also helping us in the margin enhancement. So we expect that going forward, maybe six months to eight months, we may get further support from the reinsurance, plus our ability to reach to the cross border insurer has also increased, and we're getting a lot of benefit and support from the reinsurance market. So, COVID is though very difficult to assess this but in the corner and going forward, once the improving trend will get stabilized, we'll get some more benefit as well. As of now, both the reinsurer and we are also taking a cautious and prudence approach before going to the significant reduction on the premium base.

Management

Thank you.

Moderator

Thank you. The next question is from the line of Dipanjan Ghosh from Citi. Please go ahead.

Dipanjan GhoshCiti

Hi, sir. Good evening, sir. Few questions. First, if I look at your non-par product and see the growth in non -banca and non-agency basically the other channels, that has been relatively robust on your non-par and protection growth. So, could you give some color on what will be the cha nnels and whether it's non -par or par that is growing in this channel? And also, from a policy versus premium perspective, our ticket size perspective? Second, in your other channels if you can give some color on what the mix would be of non-SBI banca? And how the growth has been shaping up and if you're planning on adding a few more banca tie-ups that may be there in the pipeline? Lastly, in your last quarter, you had highlighted that you are taking certain strategic steps to improve productivity at agency, we see some granular data during the quarter, but if you can give some more granular information on how agency is shaping up from both near and from a medium-term perspective out there?

Management

You were talking about non-agency, non-banca channel, right?

Management

So actually, the base there is pretty small. So, the growth percentage-wise looks pretty good. And we will continue to work with our existing partners as well as we are always on the lookout for the new partnership in this area. And as you know, we will continue to drive the business in all product segm ents, ULIP as well as non -par, par and protection. So new partners, of course, discussions are always on. And as and when they add up, the numbers will start increasing further.

Dipanjan GhoshCiti

Sure. Sir, I was asking more from the non-par and protection perspective, you gave the segmental breakup. It seems that on a low base also, while other channels have witnessed decline in non -par it seems that -- the non-banca, non-agency have seen some improvement. So, I just wanted to get some color on that?

Management

See, non-par others, which is our Smart Platina, so that is almost kind of a significant growth in the other banca partners, which is almost kind of 41%. In case of protection also, they have been growing in a good rate, which is almost kind of a 12% -plus and annuity also, they have been doing growth in the double digits. So in the IA, which is being the other than agency and banca channel is doing overall good as compared to last year with a balanced product segment. And we expect that they will do better in this next six months because the composition, which we are expecting from them is better non-ULIP as compared to ULIP.

Dipanjan GhoshCiti

Got it, sir. And if you can give some color on if you're looking for incremental banca tie- ups or if anything that is in the pipeline?

Management

So, as I said, that there are discussions always going on. And as and when we onboard new partner, we will let you know.

Dipanjan GhoshCiti

Sure. And lastly, sir last question on agency, your strategic initiatives and how they are shaping up and how agency is geared up for 2H and for medium term?

Management

If you see the numbers, the growth in agency channel in the second quarter is much better. And now they are more aligned to our annual growth targets also. The one thing is that the number of new agents added in the second quarter is pretty high. And as these new agents get active, they will start contributing to the top line of the company in a much better manner in the second half.

Management

Thank you.

Moderator

Thank you. The next question is from the line of Supratim Datta from Ambit Capital. Please go ahead.

Supratim DattaAmbit Capital

Thank you, sir. Thank you for the opportunity. I had three questions. Starting with the first one. Now if I look at your commission to premium ratio and compare second quarter FY '24 with last year, there seems to be a 60-basis point impact in your commission to gross premiums. But when I look at the product mix, the ULIP, which has typically had lower commissions, that has increased. So how should I think about this? Why has the commission into gross premium ratio increased? That's one. Number two is on the individual protection, that has declined in the second quarter, just reasons why that has been the case because your peers are seeing growth in that category? And lastly, on the agency, you one of the key drivers for your agency growth has also been agent additions last year, on a gross basis, you added around 75,000 agents. This year, you have added till date around 50,000 agents. So how should we think about agent addition going forward? Can this pace continue? And what has been driving this significant agent addition because previously, you were not adding agents at this rate? So, if you could help me with these three questions that would be very helpful.

Management

See, first one is the commission percentage which you have mentioned about to the GWP. In fact, the commission has come down is due to the product mix. ULIP has gone up and non-par has come down. And that is the reason only the commission rate has been come down. Otherwise, as we already discussed, we will be focusing on the non- par and protection and par. So, this will tak e up the commission ratio further going forward. Second one is the protection. Protection, particularly on the individual protection, we can say that it is flat. So, we anticipated a good growth, which already the second half numbers have started doing well. And we expect that we will achieve whatever targets we have fixed for ourselves in the FY '24 in the individual protection. And as Prithesh has already mentioned about the new products, which we are planning to launch, that will also help us to achieve our numbers but that is continuously in the focus for us, and we will continue to deliver the numbers which we have planned for FY '24. Agency channel, particularly, just to give you a perspective, we have been adding and we are the one of the best in the agency channel, particularly not only on the performance but also on the additions. There’re two factors to it. One is the additions for us is being very consistent. This year, we have added already in the books in SBI Life as far as the agency is concerne d, we have crossed 2,36,000 agents, which is a growth of 33% over last year. And the gross additions if I can tell you, this is almost touching 50,000 in the first half itself. And the productivity also has gone up for our agency channel year-on-year. So from the productivity as well as from the number of agents, we are very focused. And parallelly, what we are also focusing for agency channel is that the branch activation and the branches of SBI Life should be there across regions so that they get the assistance whatever is required for our agency channel. So comprehensively, the agency channel is being very, very focused for us and we wanted to take agency for higher growth. At this moment, they're growing at 20% plus on YTD, H1'24, but it will definitely grow for the bigger numbers in the going forward.

Supratim DattaAmbit Capital

Got it. Sir, just to clarify one point. So, on the commission to gross premium, it has actually increased from last year. So last year, it was 4.4%, this year it's 5%?

Management

See, commission last year, if you see, as far as my number is concerned, it is 4.6% vis- a-vis 4.5% and that is almost flattish. That is what I said, it has almost kind of a flat number, commission is concerned.

Moderator

Thank you. The next question is from the line of Mahek from Emkay Global. Please go ahead.

Mahek

So, I have a couple of questions. So first one would be, sir, if we look at the margin trajectory, it will be dependent on the product mix, operating expenses and external factors such as interest rates. So now looking at the possible product mix, including some uptick in the credit life and non-par saving products. How do you see the margin panning out for the rest of the year? That would be the first one. The second one would be, I mean, the other channels have been doing well. So, can you help us understand what's going on there? That would be the two questions from my side.

Management

As far as margin projections are concerned, we stand by the guidance that we had provided about it being in the range of 28% to 30% and we continue to stand by that. As you s ee, our first half year margin is also at 28.6%. So, within the same range, depending on some basis points here or there depending on the product mix and the channel, it will continue to be in the same range. As far as product mix is concerned, as I alread y said, earlier that ULIP because of the market conditions may be selling more, but they are more than welcome. What we have to do and what we are focusing upon is increasing the number of policies in the non - par and protection so that the healthy mix is preserved. And this same product mix, we are trying to push through all our channels, be it banca, agency or other alliances, other banks and all.

Mahek

And sir, on the other channel one?

Management

Channel is a small part, but definitely, it also include s the digital part, digital channel, where we have some presence and we the base is very small. So, the growth that is shown in digital channel that is on a lower base. So, the percentage-wise, it shows very high, but we will continue to focus on this chan nel, keeping future in mind and we are also going to offer some more products on the digital channel in the digital market. As far as other relationships are concerned, we will continue to look for more opportunities with other banks as well as NBFCs wherever possible on the group side.

Moderator

Thank you. The next question is from the line of Neeraj Toshniwal from UBS India. Please go ahead. The line for the current participant seems to have disconnected. We will proceed with the next question, which is from the line of Raj Saya from Agam Capital. Please go ahead.

Raj SayaAgam Capital

Just wanted to understand on the SBI Bank channel. Just wanted to know is there any threat of new participants or partners in that channel like we are seeing in other banks in terms in the context of the open architecture? Do you see any threat there?

Management

So, State Bank, of course, is our strongest partner, and we don't foresee or I don't think there are any discussions going on at the current time for any other partnership in t hat sphere.

Raj SayaAgam Capital

Got it. Okay. Related, in the SBI bank channel, can you give any indication of what the sales in terms of rural versus urban area's branches? Or at least an indication of how this is going in terms of mining the rural area and the penetration?

Management

See the overall for SBI as a channel, it is kind of a 50-50. So, 50% rural and 50% urban. So, we have got four classifications within that. But in the broad terms, it is like metro, urban, semi-urban and rural. So, if you see, then it is kind of a 50-50 composition.

Raj SayaAgam Capital

Okay. 50-50 in terms of sales, sir? New business sales?

Management

Yes. New business.

Raj SayaAgam Capital

Okay. Great. Great. Another unrelated question. Just wanted to understand in the context of the long-term savings products that we sell, which are extremely long -term, sometimes more than 20 years. My understanding is that we may not have liquid hedging instruments for these kinds of products that we sell to protect the long -term risks. So, what is the strategy there? Or is it kind of a probability-based thing? Because we see that in the Western developed markets, there have been cases where insurance companies themselves have gone bankrupt because of losses on these long -term guaranteed products.

Management

So on this, when we are referring for the long -term saving product 30 years, 26 years in the policy term, what we do, we don't offer the regular premium long -term savings product, we do offer the limited price saving product. And if you look into our maximum policy premium paying term that we offer is 10 years. So, if you first premium you miss, you have to hedge only maximum to nine premium s. And as of now, we don't see any challenge. We are getting appropriate hedging. And our strategy is we'll keep writing this product till we get hedge. If there will be challenge coming from the hedging perspective and revisit our strategy and we will work upon. No way we are going to take undue risk. And just to assure you and others that at SBI Life, whenever savings in a non -par guarantee product, all are hedged. We are taking appropriate ALM positions and there is no undue risk on account of interest rate movement in the future. So very secure product and that's the reason we are offering these products.

Prashant Kothari

Okay. Yes. I'd just like to understand in the last earnings call, this was asked about the kind of new guidelines by IRDA on commissions. And you mention ed that you'll be coming up with some new policy regarding that, any kind of update on that? And any kind of conversations going on with SBI on any potential kind of change in the commission structures?

Management

See, the overall commission structure for across partnerships, we have accordingly considered and under the new Expense of management guideline. And appropriately, wherever it is required, we have communicated and provided in the books. So, you can see it from the financials or whatever has been already provided is clearly mentioned there. So, the discussions with all the partnerships are being very productive and wherever required, we have appropriately provided for that.

Prashant Kothari

So, should we expect any change in the overall margin structure for the company, sir?

Management

No. So, we don't see anything any change in the margin structure at all because it is based on the product mix and various other parameters as already have been prescribed in our internal policy. So, we don't see any change in that.

Moderator

Thank you. The next question is from the line of Vivek Khanjode from Aditya Birla Sun Life Insurance. Please go ahead.

Vivek KhanjodeAditya Birla Sun Life Insurance

Sir, the first question is on credit life. So, I wanted to understand the po rtfolio mix for the credit life new business premium, how much of it -- the percentage of it coming from the captive SBI Bank and the other partners? The second question is on the GTL front, where the group GTL has shown high growth. Is this because of the strategic any strategic calls that have been taken recently or is it because of some other reasons? And the third question is on the group annuity front. So, what is the percentage in terms of group f und, what is the percentage of annuity that has been contributed for the new business premium?

Management

Credit life generally is being done through our SBI channels. And this consists of almost around 15% of our total group business. And second one, you asked about?

Management

GTI business?

Management

GTI business, this quarter, we have done and which has been very significantly in the higher side. And there are some deals which have been fructified, which we have been trying for last two, three months. And that is the reason this group GTI has gone up significantly as compared to the previous period. The third one you asked about the group annuity. Group annuity at this moment, you see, it is growing at around 20% plus. And we see both in the individual as well as group annuity, there is a good traction and we continuously focus on annuity business as we have been doing it for a few quarters now. And at this moment, group annuity is growing at 20% plus and individual annuity is also growing significantly more than that.

Management

Just to add on your question on the GTI business on account change in strategy. We'd like to clarify, there's no change in the strategy from our side. We are very much there in the group protection business and we are very much there today. So, depending on the profile that we're getting is making sense for us in terms of the profitability and the claim ratio, we do accept that. And I think you look back in the COVID period, as and when most of our peers were hesitant taking any group business, we do participate in the GTI business. So, our strategy remained intact. There is no change. We look in the group business case -by- case basis, scheme-by-scheme basis and if scheme makes financially viable for us, we do participate and take on our book.

Vivek KhanjodeAditya Birla Sun Life Insurance

Okay, sir. And on the group front side, what is the mix on trad and ULIP for the new business premium?

Management

I think mostly coming on the group front mostly coming on the traditional part.

Management

Yes.

Moderator

Thank you. The next question is from the line of Roshan Chutkey from ICICI Prudential Mutual Fund. Please go ahead.

Roshan ChutkeyICICI Prudential Mutual Fund

Essentially wanted to understand how should one think about the increase in surrender ratio that you are seeing for the last two quarters?

Management

See, the surrender ratio which you have seen, which is in the increasing trend, it is not due to anything other than the market movement. So, it is an MTM impact. So, because those who have surrendered during the last few years, after five years completion, we need to pay them out. So that is the reason at this moment, the market is quite significantly higher as compared to the previous period. So, the surrender ratio it's been seen in the highest side. Otherwise, we don't see any challenge as far as the surrenders are concerned.

Management

Even you compare the surrender as a percent of AUM is more or less similar.

Management

Yes.

Moderator

Thank you. Th e next question is from the line of Mohit from BoB Capital. Please go ahead.

Mohit

Yes. A couple of questions. So, if I look at the rewards within your policyholder account, we see that there is a substantial jump even sequentially and annually. So wanted to understand why the rewards have increased so significantly?

Mohit

All right. So, going forward also in the second half, we would see the rewards also, I mean, this amount being a little higher?

Management

See, this will be very technical because as you kno w, previous years, this was not available now since it is available. So obviously, the comparison for this year, we'll see in a little higher side.

Mohit

All right. Secondly, in terms of persistency, so we have seen a very -- increase in the 61st month pe rsistency and our ULIP is also inching up. So, you see the ULIP, the customers actually holding on to SBI Life products quite longer, well that's why the 61st month has been higher? Any color on that?

Management

So, persistency is one area where we contin ue to work very diligently to improve the percentage because lower persistency not only harms the company, it also harms the customer more. So, we keep running various revival campaigns, various renewal campaigns and all to make the persistency high. And we are very happy that our efforts in this regard are paying good results. And of course, with the market on the high, the customer has more propensity to submit his instalment timely also to gain the market advantage.

Moderator

Thank you. The next question is from the line of Shreya Shivani from CLSA. Please go ahead.

Shreya ShivaniCLSA

Sir, I just had one question on the non-par savings product, the Smart Platina Plus. So in the industry, what has been seen in the past six months, everybody has taken a cut on their IRRs. Sir, if you can help us understand how many rounds or if any rounds of cuts that you have on the IRRs that you were offering on your non-guaranteed product?

Management

So difficult to comment on what our peers and others are doing in the industry. We always have been offering the sustainable return, where some of them might be offering optimal or very competitive things. And when they're not able to meet, they have to go and reduce those returns. We are always prudent in our offerings. Our approach is to offer any return to the customer which is sustainable in longer term. So that's that. Now responding to a question that we have just done one modification and that reduction is maybe five to 10 basis point reduction in the return on the customer not much. So that's all from our side.

Shreya ShivaniCLSA

Okay. So just 1 round of cut is what you have done in recent times?

Management

Yes. Not very significant, only 10 to 15 basis point reduction in the IRR for the customer, not much.

Management

Yes. All customer, we offer the same.

Shreya ShivaniCLSA

Yes, yes. So, I'm saying that on your product structure, is it very long-term in nature or is it like up to a 10 year pay and then up to 25-year income? Or is it the usual product is very -- is it very long-term or is it a shorter-term income?

Management

No, no, it's not very long -term. We don't offer the whole life of a product. So, it's a 20, 26 years, 30 years, not beyond that.

Moderator

Thank you. Ladies and gentlemen, we will take that as our l ast question. I would now like to hand the conference over to Mr. Amit Jhingran, MD and CEO, for his closing comments. Over to you, sir.

Management

I thank all of you very much for the time you gave to SBI Life and all the queries. I hope all of you are satisfied with our responses. And if you have any more queries, you may get in touch with our investor relations team and we will definitely try to get back with the right clarification at the earliest. Thank you. God bless you all.

Moderator

Thank you. O n behalf of SBI Life Insurance Company Limited, that concludes this conference. Thank you all for joining us. You may now disconnect your lines. Safe harbour: Please note that this transcript has been slightly edited for the purpose of clarity. Except for the historical information contained herein, stat ements in this release which contain words or phrases such as 'will', 'would', ‘indicating’, ‘expected to’ etc., and similar expressions or variations of such expressions may constitute 'forward-looking statements'. These statements by the Company and its management are based only on our current beliefs, expectations and assumptions regarding the future of our business, future plans and strategies, projections, anticipated events and trends, the economy and other future conditions and are not guarantees of future performance. Because forward- looking statements relate to the future, they are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict and many of which are outside of our control, and actual results could differ materially from those presented in the forward-looking statements.