Thank you. Ladies and gentlemen, we will now begin the question-and-answer session. We will take the first question from the line of Anmol Garg from DAM Capital Advisors. Please go ahead.
Aug 2026 call
Thanks for the opportunity, we have a couple of questions. Firstly, we have seen some uptick in our SG&A during the quarter, almost to the tune of 2 million on a quarterly level. So, can you indicate some puts and takes over here? Has there been any sort of additional hiring in sales done? Your take over here.
Anmol, is there any other question?
Yes, please go ahead. I will probably just be able to answer all together. Yes, go ahead.
Secondly, wanted to understand the outlook for the full year in terms of growth, given that our deal wins have been decent. So, how are we looking at organic growth for the full year? If you can give some puts and takes over there. And thirdly, is on our GCC business. So that has been increasing. So currently, what is the total percentage of GCC revenues for us? And how is the margins in that particular side of business?
Thanks, Anmol. first and foremost on SG&A, and especially sales and marketing side, we had always said that we are going to make conscious investments. And clearly, you know, with bringing Chief Revenue Officer on board and adding to the sales bandwidth has been one of the key areas that we have been doing. But also, as we accelerate our AI -based sales, the engagement of both AI as well as domain experts in the sales process has been a necessary increase and something that we have been focusing on and we will continue to do. So, there is definitely a very deliberate focus and effort to increase sales and marketing in that area. And it is not only sales, there is also marketing expense, because we launched our new brand identity, which you would obviously have seen on the website. I talked about it during last quarter. We launched EXIQO as our AI studio, which has been getting a lot of traction. We have been invited to several conferences, etc., where we participated and talked about EXIQO, the AI studio and how it makes a difference. All of that is in the direction of both building the market, having more feet on the ground, and being able to create more positive traction. So, yes, you are right, deliberate increase in sales and marketing and we continue to stay focused on making sure that the differentiation that we have built reaches the market as soon as possible and we are able to leverage it towards growth. Looking at the overall outlook, as you know, we do not provide guidance, but if our trailing 12 month numbers are an indication, then we are positively stepping into a zone where we feel comfortable that we will continue to create traction. What we see, as you also know, that we have a lag effect in terms of revenue realization. Our bookings of last half become revenues for this half. Our whole effort on sales and marketing is all setting up for creating ACV wins in this half, which will become revenues in the next half and so on, etc. So, clearly, in a market which is dealing with a lot of uncertainty, we feel quite confident that we are doing the right things, we are being received positively, and we believe that should result in the right kind of momentum.
And from a GCC perspective, the recognition I talked about is on the back of several GCC wins where we have managed to deliver and show a significant impact of innovation and AI. We continue to grow in that space. While I do not think we have disclosed the percentage of revenue separately, but it continues to be a growth vector for us because it provides us both engagement with some of the larger organizations which already have a significant large GCC footprint, but more importantly, establish our differentiation through AI with those units.
Just Nitish, one last thing, just a follow up on this is that over the last one to two years, have we seen any increase in our deal durations, particularly the type of deals that we were bidding on earlier? Has that changed in any sense? Have we started to sort of do more implementation sort of work, which gives us more annuity based of visibility in revenue? Just wanted to understand.
So, Anmol, our revenue mix has certainly changed quite positively over the last one and a half to two years, both in terms of the kind of work that we do, which is far more data, AI and cloud related, which clearly is in the more strategic spend areas of the client rather than just fill ups or things happening in their legacy environments. And clearly, that has also increased due to the increase of channel play for us because we are working more with private equities, we are working more with hyper scalers and channel partners, and alongside that continuing to increase the AI component in our wins, which gives us more revenue per employee or more margin per employee. And we are beginning to see the green shoots of that. Of course, that mix will have to change quite significantly for it to show up as a line item on our overall results. But as we have started on the journey, we definitely see that uptick. It also creates a certain amount of stickiness. As to annuity revenues, we have started seeing some bit of annuity, but it is, primarily being an engineering service provider and working on new platforms or innovation or migrations, etc. , that portion of revenue is still not very high. But we are working towards creating more sustainable offerings. And that is where when I talked about agentic business operations, that is one of the areas we are beginning to see traction. And hopefully, as we build our book of business over there, we might be able to have a reportable annuity revenue at some point of time.
We take the next question from the line of Ashis Das from Systematic Group. Please go ahead.
Yeah, Thanks for the opportunity, I have a question. If I look at since you r joining, you have done a lot of changes within the organization. And also you have done senior level hires. You have introduced new incentive structure. Also, partnership led you are talking about and the quality of deals has improved.
But despite that, what we see that organic growth remains very muted. And just wanted to understand your views on impact on our overall performance? What is driving that growth? And when we can expect, because we have done a lot of changes in the organization, and you are saying also that we are doing the right thing. So , when we can expect some revival in that growth?
So Ashis h, thanks for recognizing the changes that we have done. And they are all in the direction of catering to the changing market landscape and market needs, which are far more driven in the area of AI-led transformation and every company trying to figure out how they will remain more competitive or differentiated in their market space. But what you talk about as organic growth, we have consistently shown organic growth quarter- over-quarter over last many quarters. And so is the story in this quarter as well. We have grown positively organically. So, our wins continue to remain much higher than the number of project closures that happened because being a project space business or discretionary spend business, we have to anticipate that the projects that we start will obviously come to an end. And hence, we have to continue to win more than what closes in order to continue that growth trajectory. I think what I am very pleased about is the fact that both our size of the wins, as well as duration has continued to increase. And we have managed to provide almost 18% quarter -over-quarter growth despite or without any real headcount change, which also shows how the quality of the engagements and quality of revenues has continued to increase. We believe as the world is readying itself for more consumption of AI and AI-based delivery, it will also allow us to take away more market share or wallet share from competition, which could then also provide us slightly larger numbers in terms of organic growth. But I do not see it as a concern that this is in any way not going to accelerate.
And the second question on that part only. So, on the ACV, basically last quarter, you mentioned that the growth in ACV was primarily organic, and there was no addition from the Novigo acquisition. During this quarter also, if I see the TTM-TCVs remains broadly similar to the previous quarter. And so how is the order win trajectory at Novigo? So, any color on that part?
Well, our ACV wins or the growth itself is not influenced by the acquisition or inorganic addition. What that simply means is that both the organic component and inorganic component continues to play in tandem. Both organizations are continuing to play in the same manner. Novigo, of course, has an ongoing geopolitical challenge that they are dealing with, which is due to the geopolitical situation in the Middle East. But despite that, they continue to show strong deal wins all across the markets, including in the Middle East. And hence, we are being able to operate in tandem in that zone and continue to increase our market traction.
And my last question on the margin side. So, when we are going to take the wage hike, and how? Because we have already seen a lot of improvement on the margin over the last two to three years. So, what is the near-term to medium-term margin outlook?
We have implemented a wage hike in this quarter. We carry out biannual wage hike cycles. Our first cycle has already taken place and the impact of that has already come in this quarterly results. The margin update that you see is an outcome of essentially two or three factors. One, of course, is like I said, revenue mix change where we are getting more. What I was saying earlier, 18% increase year on year in revenue without any uptake in headcount basically shows that our revenue per employee has gone up. And that number may not be by itself sufficient to account for the entire margin increase because quite a large portion of it also comes from the Forex or exchange rate or rupee depreciation, which we cannot take for granted. It is beyond our control. So, we will take benefit of it while it happens. But from a margin perspective, like I have guided in the past also, we continue to stay focused to stay in that 18 to 19 percentage adjusted EBITDA on a sustainable basis, beyond which we will obviously continue to invest in our AI initiatives, sales and marketing efforts and continue to build for the future in terms of capturing the whole AI-led growth.
Thank you so much for answering my questions.
Thank You. We take the next question from the line of Sandeep Shah from Equirus Securities. Please go ahead.
Thanks for the opportunity. Nitesh sir, in terms of question again on the ACV on TTM basis, so last quarter it has shown a handsome increase in the first quarter. 2Q has been almost flattish. So, is there a delay in decision -making or is it more to do with macro where clients are not spending much on a discretionary side or a project side?
In fact, Sandeep, neither of the two. While delay in decision-making and all are on a continuous basis, where clients are uncertain, they will take some time, but that is the averaging out factor and we consider it as a standard factor. The trailing 12 -months wins, in fact, if you look at, continues to show that we are at least winning as much as we were winning in the past or slightly more on a quarter-on-quarter basis. And if you look back at four quarters ago, last year we had few large deal wins in Q2. This year again, we have had a few large deal wins in Q2, which has effectively filled up for what would have been a significant ACV uptick Q2 last year. And those deal sizes are quite promising and hence, we stay quite optimistic about the whole deal win and organic growth scenario.
Any qualitative outlook on the growth about ACV in the second half of this calendar year?
I wish, that is a question I obviously keep asking myself, that is a million-dollar question, more than even being able to, whether I provide any forward -looking numbers or not. It is a very difficult question. The only thing, Sandeep, that is certain is that the quality of pipeline is better, meaning average deal sizes is better, the kind of work that the customer is asking us to do is better. What we are focused on is turning pipeline into revenue and how much more we can turn pipeline into revenue is finally going to show up in this chart. But overall, positioning -wise, market recognition-wise, the reflection of that into pipeline is quite goo d and that is something that we continue to work towards.
And this related question, you said the wins of the earlier half will form into revenues of the following half. So, that can lead to a slightly better revenue traction in the second half because first half, ACV has been good versus the last year as a whole.
That is the revenue realization that is how we look at it, that these wins should translate into more revenue realization and that we should be able to capture more real dollars out of the wins that we have made. So, yes, I mean, that is what the entire organization is focused towards, that we have had these wins, we continue to deepen the engagement and increase the revenue realization from each of these clients.
And just the last question, data, AI and cloud, as a percentage of revenue, can you share some number? How big it is for R Systems?
So, data , AI and cloud taken together while we don't share an explicit percentage, but it is something that we are quite focused on and happy about, that as an organization, we have now significantly data AI and cloud services-driven organization, revenue numbers have crossed 50% and continues to go up.
And here the lumpiness seasonality could be lower than the rest of the business, right?
Well, I won't say seasonality, but still quite a lot of it is project-based discretionary spend-based business. This is not maintain or sustain. These are largely transformation or innovation -led initiatives. And hence, they will still have the project life cycles, but they are not driven by seasonal effects. They are obviously transformation waves that are happening across the industry, and we are being seen as a very credible player in that space.
We take the next question from the line of Dhir from Monarch Networth Capital Limited.
Following up on the previous question, can you provide some quantifiable guidance on deal wins for the upcoming quarters?
Well, like I said, very difficult to say and anyway, we do not provide forward-looking guidance. All I can say is, like I was telling Sandeep, that the pipeline buildup is happening. The quality of the pipeline has improved. Our positioning in the market has improved, which we believe all together should lead to a better conversion rate and we will continue to report our deal wins as we do on a trailing 12-month basis.
That's it from my side.
We take the next question from the line of Sonal from Prescient Capital. Please go ahead.
This is Sonal Minas. Thanks for taking my question. Sir, my question was with regard to the cost of revenues, the people cost. You mentioned that you have taken a half -yearly salary rise and if we compare quarter-on-quarter in dollar terms, your salary cost has actually come down and even in rupee terms, it has also come down marginally. So, if you could give some subjective commentary on productivity gains, anything around what are you seeing in terms of implementation cycles from a productivity perspective, that would be great.
So, we have not had a significant increase in headcount. In fact, on a year -on-year basis, it has largely remained flat. So, despite adding a significant amount of revenue, we haven't increased our cost much.
I was comparing Quarter 1 to Quarter 2. No, I was just saying Quarter 1 to Quarter 2 because last year, same quarter, we didn't have the acquisition I presume . So, that might not be comparable.
Yes. So, definitely, the fact that we have increased revenues without increasing cost is also an outcome of productivity gains, which is resulting due to using AI and AI -led delivery. If you look at the whole exiqo.ai, which is our EXIQO AI Studio website, we are able to deliver almost 2x productivity and 55% gains in turnaround time to our customers. We are being able to realize those kinds of gains in productivity from using our Optima AI platform for the work that we carry out for clients. And that is reflected in the kind of productivity gain or revenue gains that you have seen.
Got it Sir, So, sir, from a full-year perspective, or let's say from a 2-3-year perspective, you have seen early signs of this productivity gain translating into more velocity for the revenue. Is that
still a little far off or is that something that you see in the near term? Anything subjective there would be helpful.
Well, I am certainly seeing signs of accelerating revenue velocity and margin velocity there. Will it reflect within the year is difficult to say because of, again, it will have to become a significant percentage of revenue to do that. However, in the near term, I definitely see that happening because I am also looking at how fast the market is adopting and beginning to change. And as the market starts adopting and becoming far more accepting of AI -first ways of delivery and doing things, that will have the AI compounding effect to make sure that we see more AI-led delivery and more acceleration in that front. We certainly see th at would result in a positive uplift on both revenue and margin per employee as well as effective acceleration from revenue perspective.
We take the next question from the line of Manish Jain from MNCL. Please go ahead.
Thank you for the opportunity. The first question would be regarding the growth. So, when do you expect CC revenue growth to return to 3%-4% range? And what needs to fall into place for that?
So, constant currency growth coming to 3% to 4% range is something that we also keep tracking. And given that the numbers are not very large, a small deviation obviously changes it to 2% or so. But having said that, I think the biggest factor over there continues to be the decision cycles, sometimes if a deal decision gets delayed or whatever. I think from building up a pipeline and especially with all the reusable assets and repeat stories that we have got now in place, with all the experience we have had doing a bunch of these AI - led transformations, I think it is only a matter of time that we will actually start seeing that quite consistently. But again, like I said, we will continue to focus on building that pipeline, which we are already seeing, and then effectively converting that pipeline to revenue to finally be able to show that in numbers.
Secondly, wanted to know, how has your wallet share been increasing here in your top 50 clients? And what has been driving the expansion here?
Wallet share has certainly increased in top 50 clients and part of it is obviously focused mining efforts led by a dedicated group of go-to-market leaders in the farming space. The main themes over there are, again, no different than what we've already talked about. Some bit of it is AI-led modernization, where we are engaged with these organizations, we have a better understanding of the legacy challenges that they are dealing with, which is allowing us to build better proactive propositions to help them migrate their legacy using AI.
And in some of those cases, and especially in the BFSI sector, where we have been engaged, we also have a good and deep understanding of the process challenges that come into play, despite being a highly regulated environment, and how those banks or how those insurance companies operate. And our AI -led or AI business ops in both banking and insurance and other similar spaces is becoming a significant discussion topic and leading to some of that growth within that wallet share.
We take the next question from the line of Deepak Malhotra from CapGrow Capital Advisors LLP. Please go ahead.
You have tried to answer questions on the organic growth path, I feel the numbers have definitely benefited from the Novigo acquisition, which was formally integrated by end of December quarter. And you also mentioned about the agentic business operations in traction. So, would you like to throw more light on what kind of additional deals we are getting through the Novigo acquisition path? And second part of the question is, are you still looking at any other inorganic opportunities if you find it all attractive to further booster the growth going forward?
Yes, Deepak. So, when I have talked about organic growth versus benefits from Nov igo, no doubt that adding Novigo to our portfolio has given us a boost and that can clearly be seen or reflected between Q3 and Q4 last year and then further Q4 to Q1 this year from the fact that we did that integration in the middle of Q4 and completed that for the full quarter in Q1. So, no doubt about that. But my point simply was that our organic growth engine has continued to perform. And while Novigo as a much smaller entity had a certain organic growth cliff, we are currently matching the pace and both organizations growing in the same manner. Where Novigo acquisition has also significantly helped is in accelerating these whole agentic business ops type of offerings, because the reason of acquiring Novigo was their deeper understanding of enterprise landscapes and enterprise business flows. So, whether it is related to the insurance industry, banking industry, travel and transportation industry, or some of these other related areas where they have had prior experience of working on business operations through RPA, low code, no code, etc., we have jointly been able to bring out a bunch of agentic business AI operations offerings, which is what we are seeing as the green shoots of both the pipeline buildup and some of the deal conversions. From a go forward looking for any other acquisitions like I have also said in the past, we as an organization have an organic plus inorganic growth ambition and thesis. So, we continue to be on the lookout, we continue to stay vigilant and actively receiving inbounds in terms of where interesting opportunities may lie, we evaluate those.
But we are also very , very careful in terms of only acquiring where the capability is differentiated, the offering will help us create basically a positive or a ccretive effect. And then the organization is able to offer both value as well as margin accretion. So, we will continue to stay on the lookout and when the right opportunity arises, obviously, we would not be shy of taking action. But those things, they happen few and far in between. So, that effort is on. However, we right now are focused on making sure that we take full advantage of Novigo acquisition and continue to accelerate our AI position in the market.
One more follow up in terms of the same, I think you talk of providing end -to-end system solutions. So, are you seeing any area where you need to further strengthen either internally or inorganically and in terms of your sales teams, which you still need to buffer up? Because if the objective is to achieve a higher 3% to 4% CC growth, which you just referred to, I mean, what additional steps we are taking?
So, it is a little deeper answer. Deepak, you are right in saying that when we are talking about end-to-end solutions and especially these days, they are more domain intensive because they are now enabling organizations to transform their business leveraging AI. and they are far more tech intensive also because the conversations are very different. What we are doing is on one hand, we are deepening our domain capabilities, which is on core solutioning and delivery side , we are also increasing our domain expertise as well as technical expertise footprint in the go-to-market teams. So, it is no longer enough to have just pure sales people in the market, right? Because that needs to be very quickly augmented right from the first discussion into a deeper technical and domain- led discussion. And those are the steps that we are continuing to take, investments we are making in both go-to-market as well as in the solutioning side. And then there will be a few areas that we do not do ourselves and we continue to leverage ecosystem partners as innovation is happening so quickly across areas. We also continue to strengthen our ecosystem partnership with startups and technology companies that continues to give us that added differentiation when we build those end-to-end solutions for the market.
We take the last question from the next investor.
We take the next question from the line of Ayush Shah from AlfAccurate Advisors. Please go ahead.
Congrats on a great results and Thank You for the opportunity . I just wanted to know if there has been any sort of deflation in the contract value because of AI, you have to pass through the
productivity because some IT companies are commenting on how renewal contracts are becoming, have slight effects on it and do you see that effect going down further?
So, Ayush, you know, while people have talked about AI deflation, I am so far always been talking about AI monetization and the primary difference is in, while on one hand we do wish to have higher annuity revenues and more sustained business, the positive effect of not having annuity and sustained revenue is that we do not have that deflationary effect because we are not doing multi-year contracts or year-on-year renewals where it is obvious that customers would in fact expect AI -led product ivity gains, which could for IT service providers lead to some deflation. For us, the AI -based productivity is an inbuilt part of our AI -first delivery methodology. So, what we bid for and what we win in the market is AI -led and already contains the elements of productivity gains that the customer is looking for and a project revenue which we have already won then does not have deflationary pressures. In fact, our average productivity, revenue productivity has gone up. Our margins have continued to show improvement for a simple reason that we are able to continue to charge premium for delivering such AI-led productivity through our solutions.
Thank you. Ladies and gentlemen, with that we conclude the question and answer session. I now hand the conference over to Mr. Nitesh Bansal, Managing Director and CEO for closing comments.
Thank you, Ryan. On behalf of R Systems, I thank all investors and participants for the Q&A and like I have always said, your questions are insightful and definitely allow us to reflect on areas to focus on which we continue to do and hopefully, we will get to see you again in our next call.
Thank you. On behalf of R Systems, that concludes this conference call. Thank you for joining us and you may now disconnect your line.